The Settings tab controls how OtterOrder looks for your staff and customers, and how some default behaviors work in the cart and checkout.
To open it, go to Settings in the left-hand menu and then choose the Settings tab across the top of the page.
Brand identity
At the top you can set the basics of your visual identity:
- Logo – upload your logo so it appears in the sidebar and other parts of the app. Use the Upload Logo button to replace it at any time.
Brand colors
Below the logo are three color fields:
- Primary color – the main brand color for buttons and key UI elements.
- Secondary color – a supporting color that works with the primary.
- Accent color – used for highlights and call-to-action elements.
Enter hex values or paste colors from your design team so OtterOrder matches the rest of your brand.
Custom terminology
If you use your own terms for seating or lanes, you can set them here:
- Seating word (singular) – for example: lane, bay, table.
- Seating word (plural) – for example: lanes, bays, tables.
These labels are then used throughout the app so the language matches how your business talks about its layout.
Application settings
This section stores technical and financial defaults:
- Originating app – optional identifier if orders are coming from a specific external app or integration.
- Tax percentage – default tax rate applied to orders.
- Consignee fee percentage – default fee rate if you charge a consignment or service fee.
These values are used as defaults; they can still be overridden in more detailed configuration if needed.
Ordering settings
At the bottom are simple toggles that control what customers see when placing orders:
- Show product images – turn on to display images on product listings and details.
- Allow item level notes – lets customers add notes to individual items (e.g. “extra hot”, “no sauce”).
- Allow order level notes – lets customers leave a note for the whole order (e.g. “leave at front desk”).
Switch these on or off depending on how much flexibility you want to give customers when submitting orders.
Saving changes
After updating any of these fields, click Save Settings.
Your branding, terminology and ordering preferences are applied across OtterOrder as soon as the save completes.