Discover how NFC ordering transforms the range experience — letting customers order directly from their lane, without waiting in line.
Meet the new tap-to-order experience. With NFC ordering, customers can browse, order, and pay directly from their phone while they’re on the range. No counter lines, no interruptions, and no wasted time when they run out of ammo.
Customers stay focused on shooting, while staff receive clear, location-based orders and deliver items straight to the lane. The result is faster service, smoother operations, and a better overall range experience during even the busiest seasons.
How to set it up
- Inside the OtterOrder dashboard, go to Catalog → Seating.
- Copy the seating link from the QR code icon
- Program the link onto an NFC sticker
- Place the sticker on a lane, table, or surface
Customer experience
- Customer taps their phone on the NFC sticker
- The menu opens instantly on their device
- The order is placed directly from the phone
Staff experience
- Orders appear labeled with the correct lane, table, or tablet
- Staff always know where the order came from. You can check the orders in Counter
Tablet ordering
- Tablets are assigned to a specific seating location
- Tablets can display a QR code or the full menu
- Orders are automatically tied to the assigned location
NFC stickers and tablets can be used together, and all orders remain clearly labeled by location inside OtterOrder.
Watch our video to set up your tablet: How to set up tablet ordering for lanes
Tap-to-order from the lane
Customers simply tap their phone on the NFC sticker at their lane to instantly open the menu. Ammo, targets, and range items are available in seconds — no scanning, no apps, no lines.
Fast, mobile checkout
Orders are completed directly on the customer’s phone using mobile checkout, including Apple Pay. A quick double-click and the order is done.
Location-aware orders
Every NFC sticker is tied to a specific lane. Orders arrive at the counter clearly labeled, so staff know exactly where to deliver without asking questions.
Staff-assisted delivery
Once an order is placed, staff are notified, prepare the items, and bring ammo or targets directly to the customer on the range.
Built for busy ranges
Designed to reduce counter congestion, especially during peak hours, while allowing staff to focus on service instead of line management.
Benefits at a glance
- Eliminate counter lines during busy range hours
- Let customers order without leaving their lane
- Improve order accuracy with lane-based labeling
- Serve more customers with the same staff
- Create a smoother, more modern range experience